1. Request Authorization
   Contact our customer service to obtain the approved return address.

2. Prepare Your Package
   • Include a note clearly stating:

   • Your order number

   • Full name

   • Phone number
     (This ensures fast and accurate processing upon receipt)

3. Ship Your Return
   • Notify us of the:

   • Shipping carrier used

   • Tracking number

4. Track Your Return
   Monitor your return package’s transit status for delivery confirmation.

5. Refund Processing
   • Full refunds issued within 24 hours of warehouse receipt.
   • Original payment method credited in 3-5 business days.

6. Exchanges
   Replacement items ship within 48 hours of approval, with:
   • Email/WhatsApp notification including new tracking details.

7. Shipping Costs
   • We cover outbound shipping fees for exchanges.
   • Customer responsible for return shipping costs.

Key Conditions:
✓ 7-day return window from delivery date
✓ Items must be unused with original tags/packaging
✓ Refunds void if items show wear or damage